Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us for support. This includes your name, email address, phone number, shipping address, payment information, and skincare preferences.

We also automatically collect certain information about your device and usage of our services, including IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, process transactions, send you technical notices and support messages, communicate with you about products and services, and personalize your experience.

For our subscription services, we use your information to manage deliveries, process payments, and customize product recommendations based on your skin type and urban environment.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information with service providers who assist us in operating our website and conducting business.

We may also disclose your information if required by law or to protect our rights, property, or safety, or that of our users or others.

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of sensitive data, secure payment processing, and regular security assessments.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights and Choices

You have the right to access, update, or delete your personal information. You can manage your account settings, subscription preferences, and communication choices through your account dashboard or by contacting us directly.

You may also opt out of promotional communications at any time by following the unsubscribe instructions in our emails or contacting our support team.

Cookie Usage and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie settings through your browser preferences.

For detailed information about our cookie practices, please refer to our Cookie Policy.

Third-Party Services

Our website may contain links to third-party services or integrate with external platforms for payment processing, analytics, or customer support. These third parties have their own privacy policies, and we are not responsible for their practices.

We carefully select our partners and require them to maintain appropriate privacy and security standards when handling your information.

International Data Transfers

As we operate primarily in , your information is processed and stored within Japan. If we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

We comply with applicable data protection laws and regulations in all jurisdictions where we operate.

Data Retention Policies

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Account information is typically retained while your account is active and for a reasonable period thereafter.

Transaction records and subscription data may be retained for longer periods as required by law or for legitimate business purposes.

Children's Privacy Protection

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

Parents or guardians who believe their child has provided us with personal information should contact us immediately.

Marketing Communications

With your consent, we may send you promotional emails about new products, special offers, skincare tips, and other information we think may interest you. You can opt out of these communications at any time.

We may also use your information to display targeted advertisements on third-party platforms, always in accordance with applicable privacy laws.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

Any successor organization will be bound by the terms of this privacy policy unless you consent to a new policy.

Policy Updates and Changes

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Your continued use of our services after any changes indicates your acceptance of the updated policy.

Contact Information for Privacy Matters

If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:

We will respond to your inquiries within a reasonable timeframe and work to resolve any privacy concerns you may have.